Privacy Policy

Effective Date: January 1, 2026 | Last Updated: January 1, 2026

Welcome to Zagg Digital (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us through SMS/text messaging.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Request a website audit or other services
• Create an account on our website
• Subscribe to our newsletter or SMS notifications
• Schedule an appointment or consultation
• Contact us for customer support
• Participate in surveys, promotions, or contests

This information may include:

• Full name
• Email address
• Mobile phone number
• Company name and website URL
• Mailing address
• Payment information (processed securely by third-party payment processors)
• Any other information you choose to provide

1.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• IP address and location data
• Browser type and version
• Operating system
• Pages viewed and time spent on pages
• Referring website addresses
• Device identifiers
• Cookies and similar tracking technologies

1.3 SMS/Text Messaging Information

When you opt-in to receive SMS messages from us, we collect:

• Mobile phone number
• Carrier information
• Date and time of consent
• Message delivery status
• Your responses to our messages

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide Our Services

• Deliver website audits and requested services
• Process and fulfill your orders
• Manage your account and preferences
• Respond to your inquiries and customer support requests
• Schedule and manage appointments

2.2 SMS/Text Messaging Communications

• Send appointment confirmations and reminders
• Deliver website audit results and reports
• Provide service updates and notifications
• Send promotional offers and marketing messages (with your consent)
• Respond to your text message inquiries

2.3 Marketing and Communications

• Send newsletters, promotional materials, and special offers
• Conduct surveys and gather feedback
• Personalize your experience on our website

2.4 Analytics and Improvement

• Analyze website usage and trends
• Improve our services and customer experience
• Develop new features and offerings
• Monitor and prevent fraud or unauthorized activity

2.5 Legal and Compliance

• Comply with legal obligations and regulations
• Enforce our Terms and Conditions
• Protect our rights, property, and safety
• Resolve disputes and investigate complaints

3. SMS/Text Messaging Program Details

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• SMS/text messaging platforms and carriers
• Email marketing services
• Payment processors
• Cloud hosting providers
• Analytics services
• Customer relationship management (CRM) systems

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements

We may disclose your information if required to do so by law or in response to:

• Valid legal processes (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights and property
• Investigation of fraud or security issues
• Emergency situations involving safety

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and your choices regarding your information.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit permission to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Deliver personalized content and advertisements
• Improve website functionality and performance

Types of Cookies We Use:

• Essential Cookies: Necessary for website operation
• Analytics Cookies: Help us understand how visitors use our site
• Marketing Cookies: Used to deliver relevant advertisements
• Preference Cookies: Remember your settings and choices

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest (SSL/TLS)
• Secure server infrastructure
• Regular security audits and assessments
• Access controls and authentication
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary based on:

• The nature of the information
• The purpose for which it was collected
• Legal and regulatory requirements
• Our legitimate business interests

When we no longer need your information, we will securely delete or anonymize it.

8. Your Rights and Choices

8.1 Access and Correction

You have the right to access, update, or correct your personal information. You can do this by:

• Logging into your account and updating your profile
• Contacting us at privacy@zaggdigital.com

8.2 Opt-Out Rights

SMS Messages: Text STOP to any message to unsubscribe from SMS communications

Email Marketing: Click the “unsubscribe” link in any marketing email or contact us

Cookies: Adjust your browser settings to refuse cookies

8.3 Data Portability

You may request a copy of your personal information in a portable format.

8.4 Deletion

You may request deletion of your personal information, subject to certain legal exceptions. Note that we may need to retain certain information for legal compliance or legitimate business purposes.

8.5 Do Not Sell My Personal Information

We do not sell your personal information to third parties. If our practices change, we will update this Privacy Policy and provide you with opt-out options.

9. Children’s Privacy

Our services are not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information promptly.

If you believe we have collected information from a child, please contact us immediately at privacy@zaggdigital.com.

10. Third-Party Links

Our website may contain links to third-party websites, plugins, and applications. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we implement appropriate safeguards to protect your data in accordance with this Privacy Policy and applicable laws.

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect, use, and share
• Right to request deletion of your personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at privacy@zaggdigital.com or call 1-555-ZAGG-DIG (1-555-924-4344).

13. Nevada Privacy Rights

Nevada residents have the right to opt-out of the sale of certain personal information. We do not sell personal information as defined under Nevada law. If you have questions, contact us at privacy@zaggdigital.com.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Update the “Last Updated” date at the top of this policy
• Notify you via email or SMS (if you’ve opted in)
• Post a notice on our website

We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

15. Contact Us

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